Dawn Head is the Office Manager who rosters a team of volunteers to help with members’ general enquiries, photocopying and other reception duties. Dawn trains staff for office duties and sees to the updating of information.May I remind members not to ring the Office to register their apology when unable to attend class. Apologies should be sent to the convenor (class rep) or tutor of their class. Dawn’s email is Office@u3amanningham.org.au

Quintin Coutinho is the OH&S Manager and also the U3AM Delegate to Network Victoria. Contact Quintin for any OH&S matters at U3AM, and Network Victoria enquiries. Quintin’s email is Network@u3amanningham.org.au

Milly Ching is Curriculum Manager responsible for all the classes being offered at U3AM. She can be contacted for any enquiries regarding classes, and by members or non-members who are interested in offering new courses. Milly’s email is Curriculum@u3amanningham.org.au

Andrew Barnett is Equipment Manager responsible for the updating and maintenance of all U3AM-held equipment. He is also the primary point of contact between Manningham City Council and U3AM on building maintenance issues. Andrew can be contacted in person or by email at Equipment@u3amanningham.org.au.

Lyverne Newson manages the Membership Team, which attends to queries from current and prospective members and supports tutors who wish to withdraw students from their class(es), or move members from the Wait List to Enrolled. Tutors can also advise Lyverne if a class is to be closed to further enrolments. Lyverne’s email is MembershipTeam@u3amanningham.org.au

Foong Sim Chin is the Application Support Manager. She can be contacted for queries relating to the following:

• support for complex Member Wizard issues by U3AM Managers, Coordinators and the Membership Team
• set-up of new classes in Member Wizard upon request from the Curriculum Manager
• administration of the Priorities process
• Member Wizard training to U3AM Managers, Coordinators, the Membership Team and members.

Foong Sim’s email is ApplicationSupport@u3amanningham.org.au

Requests for assistance in using Member Wizard should be directed to the team at ApplicationSupportTeam@u3amanningham.org.au

Doug Wallace is Policies and Procedures Coordinator responsible for maintaining and updating U3AM’s Operations Manual, Procedures and Process Instructions. Contact Doug if you have any problems or wish to make any suggestions on improvements to U3AM. Doug’s email is Policies@u3amanningham.org.au

Neville Cook is the U3AM webmaster, Communications Manager and chair of the IT and Equipment Subcommittee. Contact Neville if you have queries relating to our website or the Document Management System. Neville’s email is:

Communications@u3amanningham.org.au

To submit material for the Newsletter or for email to all members, send copy to:CommunicationsTeam@u3amanningham.org.au