Information on how to communicate Enrolment problems
Our Enrolments Team is very happy to assist Members with any enrolment problems they may have. However, it is important that enrolment queries only be communicated in either of the following two ways:
If your enrolment queries are submitted in either of these ways, they will be received and acted upon promptly.
Membership Fee Refunds
We are always sorry when members are unable to attend their selected classes. If that does occur and you wish to apply for the refund of your membership fee, a request may be submitted at any time during the membership (calendar) year.
Please note that a member will only be eligible for a membership fee refund if he/she has not been accepted into any classes in which he/she has enrolled and is not currently in arrears on any fees payable to U3A Manningham. As well, special or extenuating circumstances (especially early in the membership year) may be considered and must be submitted in writing to the Treasurer either by email (email@example.com) or a letter which can be left at the office.
Membership refund forms are available from the office or may be downloaded here or from the Course Information Page. Please ensure that the form is properly completed and signed and contains sufficient information for the request to be assessed and processed effectively.
Once a refund has been approved, the membership is revoked and the person will be removed from all waiting lists and will cease to be a member of U3AM, and therefore, will no longer be eligible to attend any classes or organised events of U3AM. Upon membership cessation, a new application will have to made should you decide to rejoin in the future.
Code Red Fire Danger Rating – Cancellation of all U3A Manningham Classes
The Pines Learning and Activity Centre is now a designated Manningham Emergency Relief Centre. As such, Manningham Council has priority use of the building during a declared emergency.
Following declaration by the Victorian CFA of a Code Red Fire Danger Rating in the Central district (Melbourne, Geelong and surrounding areas), all U3A Manningham classes will be cancelled automatically, without notice, in all locations until the emergency has ceased.
The U3A car park at The Pines will be closed to the public during this time.
Updated information regarding emergency situations is available on the CFA website (cfa.vic.gov.au), on local ABC 774 and commercial radio stations, on Sky News TV, and on the Victorian Bushfire Information Line (1800 240 667). Members should stay informed, follow the advice given and not make unnecessary trips.
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